Elevate guest experiences as a Front Office Supervisor at the prestigious Wickaninnish Inn on Vancouver Island. Lead a passionate team to uphold exceptional service standards every day.
In this full-time supervisory role, you will assist the Front Office Manager in daily operations while ensuring each guest interaction reflects the Inn’s dedication to excellence. Your focus will be on team collaboration, guest satisfaction, and personal growth in hospitality.
Key Responsibilities:
• Deliver exceptional and personalized guest service
• Support daily operations alongside the Front Office Manager
• Proactively address and resolve guest concerns
• Facilitate training and ongoing development for staff
• Ensure cleanliness and organization in the Front Office
Requirements:
• Minimum 2 years of supervisory experience in hospitality
• Proven guest service and communication skills
• Strong multitasking and organizational abilities
• Familiarity with hotel man...