Where Work Meets Adventure
The Front Office Supervisor plays a key support role while actively assisting with day-to-day front-line operations. This position is responsible for both administrative functions and guest-related matters, providing valuable exposure that helps develop the skills required for future Front Office Management roles. Working closely with the current Front Office Managers, the Supervisor supports the Front Desk, Royal Service, and Guest Services teams and serves as a primary resource for them over the shift. In addition, this role maintains direct ownership of guest-facing public areas, frequently operating in a highly visible, front-of-house capacity as a brand and lobby ambassador—engaging with guests and colleagues to ensure a seamless, informed, and consistently luxurious experience.