Job Summary: The Front Office Manager is responsible for managing all aspects of the daily operations, including but not limited to, operations, staffing, and payroll in accordance with the guidelines of the hotel policies and procedures.

Essential Functions:

• Maximize revenue through the effective management of room inventory through checking arriving reservations, monitoring no-shows, and encouraging creative upselling whenever possible.


• Check accommodations, making sure any special requests are carried out, greet guests upon arrival and ensure escort to accommodations if appropriate.


• Work closely with the Housekeeping Department to improve guest services and foster cross departmental communication.


• Ensure that the Front Office budget is adhered to, and that supplies for the Department are replenished in accordance with established par levels.


• Coordi...