Shape your career at Walmart Canada as a Front End Customer Service Manager, focused on enhancing customer loyalty and operations in Whitehorse. Deliver exceptional shopping experiences while maintaining compliance.
As a Front End Customer Service Manager, your primary responsibilities involve coordinating front end operations and ensuring the team provides top-notch service. You will handle customer concerns, provide training, and verify compliance with established standards. This role is crucial in building lasting customer relationships.
Key Responsibilities:
• Ensure compliance with emergency and safety procedures
• Manage customer and Associate inquiries effectively
• Oversee scheduling and staffing on the front end
• Deliver training on processes and company programs
• Manage accurate purchase and return transactions
Requirements:
• Previous experience in a supervisory role
• Strong leadership and organizational skills
• Proficient in operational ...