**Additional Information**
**Job Number** 26062628
**Job Category** Rooms & Guest Services Operations
**Location** Savusavu Road, Nadi, Fiji, Fiji,
VIEW ON MAP (https://www.google.com/maps?q=Savusavu%20Road%2C%20Nadi%2C%20Fiji%2C%20Fiji%2C)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, message...