Job Location

Onsite position – Mérida, Mexico
Option to work remotely after 1 year (subject to performance & HIPAA compliance)

Position Overview

Snapscale is hiring Healthcare Virtual Assistants to support established U.S. medical practices. This is a professional, long-term onsite role focused on patient care and operational excellence. Immediate positions are available for qualified candidates—don’t miss this opportunity for stable employment.

Responsibilities

• Answer inbound patient calls for doctors’ offices
• Schedule, reschedule, and confirm appointments
• Navigate EMR systems
• Verify insurance benefits (VOB)
• Support prescription refill workflows

Qualifications

• Minimum of 2 years of experience in a healthcare setting
• Experience in a clinic, doctor’s office, or hospital
• Familiarity with medical terminology (medical billing knowledge is a plus)