Job LocationOnsite position – Mérida, MexicoOption to work remotely after 1 year (subject to performance & HIPAA compliance)Position OverviewSnapscale is hiring Healthcare Virtual Assistants to support established U.S. medical practices.This is a professional, long-term onsite role focused on patient care and operational excellence.Immediate positions are available for qualified candidates—don't miss this opportunity for stable employment.ResponsibilitiesAnswer inbound patient calls for doctors' officesSchedule, reschedule, and confirm appointmentsNavigate EMR systemsVerify insurance benefits (VOB)Support prescription refill workflowsQualificationsMinimum of 2 years of experience in a healthcare settingExperience in a clinic, doctor's office, or hospitalFamiliarity with medical terminology (medical billing knowledge is a plus)Proficient in English (B2 or higher) and SpanishStrong organizational and multitasking skillsExcellent communication and interpersonal skillsProficiency in hea...