+ To check-in/out guests in an efficient and courteous manner according to the hotel standards procedures + To upsell rooms to maximize revenue and occupancy with guest satisfaction + To answer telephone enquiries promptly and courteously, take guest messages and process them in an efficient manner + To carry out the hotel standard procedures in issuing Room Keys to guests + To handle all incoming and outgoing mail for guest + To be capable of providing Money Exchange Service for guests + To handle guest inquiries and to promote hotel facilities to guests whenever possible + To perform any other tasks as assigned by supervisors
Requirements
+ High School graduate or holding certificate in Hospitality or Hotel Management + Out-going personality with strong inter-personal communication skill + Fluent in English, Mandarin and Cantonese is a must + 1-2 years of hotel Front Office experience preferable + Fresh grad...