Mercier Consultancy is excited to announce a vacancy for a French-Speaking Consultant in our Online Payment Solutions Department located in Athens. In this vital role, you will provide essential support to our French-speaking clients, assisting them in optimizing their online payment processes to enhance their transactions and improve client experience.

Your responsibilities will include understanding client needs and delivering tailored solutions, with a strong focus on exceptional customer service. Your commitment to helping clients navigate their payment solutions will be key in fostering trust and maintaining long-term relationships.

Responsibilities

• Assist French-speaking clients with inquiries related to online payment solutions
• Conduct training sessions to educate clients on payment system functionalities and best practices
• Effective troubleshooting of issues and provision of timely resolutions to clients
• Document all clien...