Advance your career as a French Bilingual Collections Officer based in Toronto, operating in a hybrid setting. Use your skills to enhance collections processes and customer interactions.
This full-time role calls for a knowledgeable French Bilingual Collections Officer, with a minimum of five years in the collections industry. You will be responsible for engaging with customers to resolve past-due commercial accounts, negotiating payments while providing top-notch customer service. Your contributions will support the overall financial health of the organization.
Key Responsibilities:
• Make collections calls to delinquent customers
• Propose and negotiate payment options effectively
• Keep thorough records of customer interactions
• Use established procedures for risk management
• Report on collection activities to management
Requirements:
• Bilingual in French and English with strong communication
• Minimum 5 years of commercial collections experience
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