Become a Customer Service Manager with Walmart Canada in Fredericton, NB, and build your skills in leadership and retail operations. This pivotal role is crucial for customer loyalty and satisfaction.
As the Customer Service Manager, you will oversee front end operations while ensuring compliance with safety and operational standards. Your key tasks will involve managing the workflow of associates, training them on essential company procedures, and addressing both customer and Associate issues. Additionally, you will facilitate safe register transactions and audit cash levels effectively.
Key Responsibilities:
• Ensure adherence to safety and emergency protocols
• Guide and assist with customer and Associate inquiries
• Monitor Front End associates for efficiency and support
• Provide comprehensive training on systems and processes
• Manage registers for daily openings and closings
Requirements:
• Must be at least 16 years old
• Strong customer service ori...