Join Mastercard's Franchise Growth & Enablement team as a Specialist dedicated to customer onboarding and data-driven strategies. Optimize registration processes to deliver enhanced value.
In this Senior Specialist role, you will play a critical part in supporting global onboarding initiatives and relationship mapping for ecosystem participants. Collaborating closely with teams, you will ensure proper registrations and identify areas for improvement to enhance customer experiences. Your responsibilities will also involve tracking metrics and assisting with strategic initiatives.
Key Responsibilities:
• Own and enhance the registration framework
• Drive initiatives for accurate program registrations
• Support customers in registration processes
• Document processes and create training materials
• Analyze data and report trends to management
Requirements:
• Bachelor’s degree required
• Strong problem-solving skills
• Detail-oriented with excellent organiz...