Understanding, adhering to and executing all F&B operational policies and procedures, standards and training programs.
Ensuring a unique and genuine guest experience by empowering staff to resolve issues, while acting as a supportive and active leader who will manage situations as they evolve.
Maintaining a strong focus on achieving and/or exceeding revenue targets, within acceptable labor cost and service standard parameters.
Monitoring and managing service, quality, health and safety, and cleanliness.
Ensuring that all municipal and provincial laws are being adhered to.
Working in tandem with the host team to ensure all reservations are input correctly and honoured in a timely fashion, to maximize restaurant yield and guest experiences.
Ensuring that each of guest receives extraordinary hospitality.
Finding opportunities to develop relationships with repeat guests to ...