Overview

(fluent English) Customer Support Consultant, hospitality (Brazil, remote)

SupportYourApp is a global Support-as-a-Service provider partnering with tech companies and industry leaders in 60 languages across diverse industries. Join our multicultural, multilingual team and work from a home office as a Customer Support Consultant.

What you will do

• Deliver outstanding customer support via phone calls, chats, and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed

• Excellent English skills (C1 for both spoken and written)
• At least 6 months of experience in a cust...