Explore a challenging role as a Field Service & Technical Support Engineer with Elementar Americas in Eastern Canada, focusing on the installation and maintenance of advanced analytical instruments. This position blends fieldwork with customer interactions in a hybrid setting.
We're seeking candidates with a bachelor’s degree in engineering or a related field, alongside 3-4 years of experience in analytical instrumentation. You will be responsible for technical support, on-site installations, and training customers, ensuring they receive the highest quality service. Your ability to communicate effectively will enhance user experiences.
Key Responsibilities: • Install and provide validation for Elementar analytical products • Offer technical training and ongoing support to customers • Ensure accurate documentation of repairs and service • Manage spare part inventory according to policies • Promote contracts for services and warranty extensions