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Field Service Rep, DX - GTA

Hospitality Full Benefits Career Growth
Company

Hologic, Inc.

Location

Toronto, Canada

Posted

March 21, 2026

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About This Opportunity

Job Summary

Hologic is seeking a full-time Field Service Engineer (FSE) to be based in, or near, Mississauga, ON

Essential Duties and Responsibilities


The incumbent may be asked to perform other function-related activities in addition to the below mentioned responsibilities as reasonably required by business needs. 

  • Conducts advanced troubleshooting to repair, test and qualify instruments located at assigned territory sites. 
  • Provides 24/7 coverage to customers within 24 hours of notification. 
  • Schedules and manages preventive maintenance and unscheduled visits to instrument sites. 
  • Determines correct inventory levels of repair parts with supply lines. 
  • Documents repair/ resolution of customer calls in CRM system and escalates issues to management as needed. 
  • Works with Technical Support to resolve quality issues and advise of issues and developments. 
  • Keep management advised of issues...