Support customers as a Field Service Equipment Technician. Manage equipment installation, diagnostics, maintenance, and troubleshooting, striving for exceptional performance and customer satisfaction.
You'll play a crucial role in maintaining equipment functionality, delivering direct support on-site, and remotely. This role emphasizes preventative and corrective maintenance, technical guidance, and continuous improvement practices. Strong problem-solving skills and technical knowledge are key to ensuring customer success.
Key Responsibilities: • Conduct diagnostics and resolve operational issues • Handle maintenance and repairs on product lines • Prepare detailed reports on technical activities • Provide post start-up equipment support to customers • Collaborate with teams to enhance equipment performance
Requirements: • Relevant experience in equipment or technical support • Preferred post-secondary educ...