Travel to customer sites to: Perform preventive and corrective maintenance, troubleshooting, and installations Analyze technical issues and escalate when needed using standard operating processes Train customer operators and support production efficiency Perform installation, commissioning, and performance validation of Capital Equipment at customer sites in alignment with the Installation-to-Performance (ItP) process Serve as lead engineer for Level 1 and Level 2 Capital Equipment installations, ensuring adherence to the ItP framework and customer requirements Lead the planning, coordination, and execution of preventive maintenance activities, maintaining compliance with the defined scope of service Efficiently reinstate equipment and production lines to operational status in accordance with agreed service targets Conduct root cause analysis, restore baseline operating conditions, and...