Responsibilities

The Field Quality Specialist will work closely with our trade and retail accounts to provide quality audits, conduct product training, troubleshoot problem accounts and investigate job site installation/quality issues and recommend solutions. They will also implement data into the Central Quality ETQ system and drive root cause/corrective actions with plant quality.

Qualifications

• 3+ years Customer/Field Service experience, college or technical school preferred.
• Must have excellent communication and computer skills and a mechanical aptitude.
• Strong computer skills (Excel, PowerPoint, SAP)
• Must be flexible and be able to work independently
• Must be able to travel for jobsite visits within MX and have travel requirements for occasional team meetings in US
• Conversational English (Advanced)
• Preferred 3+ years’ experience in the plumbing industry or related field a pluse
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