Join FGPP in Toronto as a Subject Matter Expert for a 6-month contract. Use your expertise in Finastra Global Payment Plus to troubleshoot issues and enhance solutions. We are looking for a knowledgeable Subject Matter Expert in Finastra Global Payment Plus. This role involves managing escalations, providing configuration support, and collaborating with teams for effective solutions. Your hands-on experience and ability to lead technical discussions are crucial for this position. Key Responsibilities: • Manage escalations and configuration support efficiently • Lead customer calls to clarify issues and next steps • Collaborate with Level 1 and Level 2 teams for solutions Requirements: • Proven FGPP issue analysis and problem-solving expertise • Experience in FGPP configuration and customer interactions • Background in payments processing within the last 3 years • Familiarity with client industries related to payments • Ability to identify root causes an...