Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premium well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.

Role Summary:

The Trainer will primarily support the Retention Team, whose mission is to maximize customer satisfaction and policy retention, will also participate in other projects. This role is responsible for developing and delivering comprehensive training programs aimed at onboarding new employees, improving team performance, and promoting additional capabilities. The ideal candidate will have a solid background i...