ROLE OVERVIEW Makes sure that the guests feel always at ease and find everything to their taste; Provides guests with a friendly, competent and top quality service ensuring maximum guest satisfaction in a manner consistent with house standards; To be honest and reliable; Co-operates with the rest of the team for a smooth operation; Has a good knowledge of the food and beverages served in the restaurant / bar; Serves food and beverages to guests according to the sequence of service learnt during training; Performs various incidental duties to increase guest’s enjoyment and facilitate a smooth overall operation of the dining room; Greets the guest with a warm smile and by name if possible;
Maintains an efficient workflow by adhering to the Sequence of Service and all time frames and standards detailed in relevant SOPs in the F&B standards manual; Should be flexible and ready to work any shift given as per t...