Take the lead at Canine Adventure Den in Vancouver as a Facility Manager dedicated to enhancing customer service and team dynamics. This role involves operations oversight and sales strategy.
As the Facility Manager, you'll report to the Director of Operations, managing daily functions while driving sales growth in a pet-friendly environment. Your responsibilities will include building a sales-oriented culture, coaching the inside sales team, and fostering an engaging workplace experience that exceeds client expectations.
Key Responsibilities:
• Foster a sales-oriented customer service culture
• Communicate effectively for team improvement
• Coach and train inside sales team for growth
• Report weekly metrics and KPIs to management
• Attract and onboard current talents effectively
Requirements:
• 1-2 years of supervisory experience
• Passion for animals and rapport-building abilities
• Proven sales and customer service record
• Friendly and outgoing ...