Drive excellence in IT support as a Senior Systems Engineer Manager for Core Services at our global organization. Based in Toronto or Munich, you will enhance the digital experience for employees.
This leadership position focuses on managing a team developing world-class IT support solutions for a diverse workforce. Your role encompasses overseeing crucial services such as identity management and endpoint security while fostering an automated digital workplace. You’ll collaborate with cross-functional teams to ensure seamless operations for over 2,400 employees.
Key Responsibilities:
• Lead the team responsible for global IT service delivery
• Foster automation through innovative AI and low-code workflows
• Collaborate with cross-functional teams for user support
• Maintain compliance with security standards and audits
• Manage documentation, contracts, and vendor relationships
Requirements:
• Minimum 5 years in engineering team leadership
• Expertise in i...