We are hiring an Expert Production Support Engineer with strong shell scripting skills. Play a critical role in managing production issues and ensuring system reliability.
The ideal candidate will possess 5-8 years of experience in a production/Application Support role. You will actively engage in incident management, collaborate with development, QA, and infrastructure teams, and utilize your shell scripting expertise. Your role will involve proactive monitoring and thorough resolution of database and production issues.
Key Responsibilities:
• Serve as primary contact for production incidents
• Join calls for technical updates and response
• Monitor production environments for potential issues
• Conduct diagnostics and log analysis during incidents
• Execute scripts for operational effectiveness
Requirements:
• 5-8 years' experience in production support
• Proven track record with production incidents
• Solid knowledge of Linux/Unix
• Hands-on with ...