Enhance your HVAC career as a dedicated Field Service Representative and Trainer. Provide exceptional technical support and training for heat-pump systems, ensuring customer success and satisfaction. As a key player in technical services, you will collaborate closely with customers, contractors, and internal teams. With over 5 years of HVAC experience, you will prepare essential technical documents, conduct on-site training, and foster strong working relationships. This role emphasizes your passion for continuous learning and engagement in a supportive field. Key Responsibilities: • Communicate effectively with customers via email and phone • Prepare various technical documents and training materials • Resolve product performance issues with distributors • Provide in-person training and technical support to partners • Collaborate with internal teams for customer solutions Requirements: • 5+ years of commercial HVAC experience required • ODP certificate is ...