Become a key player at Lightspeed as a Hardware Quality Engineer, ensuring devices like payment terminals and printers meet exceptional quality standards. This role offers flexibility, including the option for remote work.
Reporting within Lightspeed’s hardware ecosystem, you will be responsible for defining quality strategies and overseeing structured investigations into hardware failures. Your extensive 7+ years of expertise will guide you in executing robust supplier performance strategies, ensuring that high-quality products reach our merchants. Collaborative efforts will be crucial as you engage with multiple teams to fulfill organizational goals.
Key Responsibilities:
• Maintain overall quality strategy, testing, and acceptance criteria
• Conduct root cause analysis on hardware failures
• Define supplier performance monitoring and inspection plans
• Publish quality metrics dashboards for stakeholders
• Support triage for returned products and their dispositio...