Take on the role of Customer Service Specialist, focused on providing exceptional support to our customers. You'll manage inquiries through calls and emails, ensuring timely assistance.
In your role as a Customer Service Specialist, you will be responsible for processing new orders and addressing customer needs to maintain satisfaction. You will also utilize a computerized system for tracking orders and responding to inquiries, contributing to the overall efficiency of our customer service operations.
Key Responsibilities: • Process and manage customer orders accurately • Track orders to ensure swift completion • Verify product availability and pricing • Respond to and troubleshoot customer issues • Use computerized systems for data entry and tracking
Requirements: • High school diploma or equivalent experience required • Bachelor’s degree is preferred • Excellent communication and listening skills