Step into the role of Client Service Advisor, specializing in commercial accounts. Lead the operational service for clients while ensuring compliance and excellence in service delivery in a fast-paced environment.
As a point of contact for a defined client portfolio, this position requires oversight of daily operations and proactive engagement to resolve issues. You will utilize strong self-management skills to prioritize tasks and maintain service quality, while also gathering client feedback to enhance operations seamlessly.
Key Responsibilities:
• Own day-to-day operations for your assigned clients
• Provide clear and prompt resolutions to service inquiries
• Manage high volumes of client interactions with precision
• Assess and improve current processes based on client input
• Uphold regulatory standards and internal controls in all interactions
Requirements:
• 3–5 years relevant experience in service-driven environments
• Bachelor's degree in Business...