Drive transformative initiatives as an Expert Business System Analyst with Donna Cona Inc. in Ottawa, focusing on high-profile government projects. Your ServiceNow proficiency and stakeholder management skills are essential.
We are looking for an experienced Business System Analyst, level 3, who holds a valid Secret security clearance and a Certified System Administrator ServiceNow certification. Candidates must have at least ten years of relevant experience and a strong track record of leading stakeholder engagements while modernizing business processes using ServiceNow.
Key Responsibilities: • Lead projects modernizing business processes with ServiceNow • Engage with stakeholders throughout the project lifecycle • Deliver low-customization solutions for business needs • Implement different ServiceNow modules effectively • Enhance client services through strategic frameworks