Drive operational excellence as an Experienced Production Support Engineer in Toronto, ON, with a focus on incident resolution and system performance. Join this contract role that values automation and efficiency.

In this position, you will manage incidents and enhance system reliability while collaborating with various teams. With more than eight years in production support, your expertise in OCP, Dynatrace, and cloud management is essential. You'll be tasked with monitoring, automation, and documentation to ensure optimal service.

Key Responsibilities:
• Manage and respond to production incidents promptly
• Implement monitoring and alerting systems
• Automate workflows to reduce manual tasks
• Identify and resolve performance issues effectively
• Oversee infrastructure management for cloud resources

Requirements:
• At least 8 years of experience in production support
• Proficient with OCP and Windows ope...