Hampton Inn Dartmouth is seeking an experienced Front Office Manager to lead team operations and improve guest satisfaction. This dynamic role focuses on management and financial operations.
In your role as Front Office Manager, you will be responsible for leading the Front Office and Breakfast department to ensure high-quality service and engage employees. With a minimum of five years of hotel front desk experience, you are expected to effectively manage forecasting, expenses, and compliance with policies. Your ability to lead during busy weekends and shifts is crucial for seamless operations.
Key Responsibilities:
• Direct front desk and breakfast service operations daily
• Ensure policies are established and staff trained for quality service
• Handle financial forecasting and cost management
• Serve as Manager on Duty during peak operational times
• Coordinate training for second and third shift staff
Requirements:
• At least five years’ experience in hote...