Transform client interactions at Veeam as an Experienced Customer Success Engineer in Montreal, Canada. Empower organizations by ensuring effective adoption of Veeam's data solutions and maximizing customer value.
This role emphasizes a balance of soft and technical skills, enabling you to act as the owner of customer success across the Veeam Data Platform. You will lead onboarding processes, identify upsell opportunities, and manage critical evaluations to promote data resilience. Working closely with stakeholders, your insights will shape long-term strategic plans for customer engagement.
Key Responsibilities:
• Configure customer accounts and facilitate stakeholder onboarding
• Conduct assessments and recommend protective solutions
• Execute recovery simulations and monitor resilience posture
• Analyze usage to uncover migration and expansion opportunities
• Engage with executive stakeholders for informed updates
Requirements:
• Minimum of 5 years in relev...