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Experience Research - Vice President

Hospitality Full Benefits Career Growth
Company

JPMorgan Chase

Location

New York, United States

Posted

June 10, 2026

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About This Opportunity

As a Vice President of Experience Research at JPMorgan Chase, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep expertise in research methods and user experience design, you will develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our clients and users. Your work will provide the foundation used to inform effective product and service designs across the firm. Finally, you will apply your advanced knowledge of quantitative and qualitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams.
**KEY RESPONSIBILITIES**

+ Lead strategic UX research by identifying opportunities and gaps across product areas and foster product improvements and innovation
+ Plan and manage resources for research projects; align with product timelines and long-term planning
+ Advocate for user...