Become a pivotal ETRM Techno-Functional Consultant, driving application development and customer engagement. Leverage your specialist knowledge in implementation and troubleshooting to create tailored solutions.
This role requires a robust background with at least 8 years in implementation and 2 years focused on solutioning. Ideal candidates possess a blend of technical expertise and customer service experience, facilitating complex integrations while fostering client relationships. You will play a critical role in enhancing product offerings based on customer input and application compliance.
Key Responsibilities: • Deliver technical support and development for client applications • Investigate and resolve application defects and security issues • Respond promptly to customer inquiries and needs • Guide cross-functional teams towards cohesive solutions • Provide insights on industry trends to internal teams