Step into the role of Field Service Engineer with Eppendorf, expertly managing on-site services for laboratory instruments. Utilize your strong technical background in calibration and repair while enhancing customer satisfaction.
Eppendorf is looking for a proactive Field Service Engineer with 3-5 years of experience and an associate's degree or the equivalent. Your duties will include effective service execution, meticulous documentation, and collaboration with Dispatch to meet customer needs efficiently. Strong communication skills will be essential in building lasting relationships with clients during service visits.
Key Responsibilities:
• Provide on-site installation, maintenance, and troubleshooting
• Maintain accurate service documentation and quality records
• Plan and manage service calls in collaboration with Dispatch
• Cultivate strong relationships through excellent communication
• Manage spare parts inventory and assets efficiently
Requirements:
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