Job Description

Title: Client Service Ambassador

Reports to: Manager, Street Health Centre

Position Type: Temporary Contract, until March 20, 2027 (up to 17.5 hours per week)

Salary: $22.00 - $22.68/ Hour

Vacancy Status: New Vacancy

Location: Kingston

Position Summary

This position focuses on pro‑active engagement with clients, patients, and visitors to Kingston Community Health Centres. The Client Service Ambassador will aim to improve the overall client experience and help prevent and/or reduce violent and aggressive behavior. This will be accomplished by using hands‑off strategies that are respectful, empathetic, and supportive, aimed at promoting a safer environment for clients, staff, and visitors to the centre. Engagement will create opportunities to enhance the client experience by making connections with those in the building or on the property and, where possible, alleviating daily stressors and anxiety th...