Job Summary:

• Ensure that the Managed Service Provider’s NMC duties are performed per Service Level Agreements and Key Performance Indicators (SLA/KPI’s) in line with MTN Ghana business objectives. This role will also be responsible for monitoring and coordinating all network related changes by ensuring implementation is in accordance with change control procedures, with minimum customer impact, towards achieving the desired results of the changes.

Job Context

• Technology and Platform business

• Multiregulation and multifaceted stakeholder management

• Public Listed Organization

• Environmental, social and governance prioritized

• Partnerships at the core of business practices

• Managed Services organisation and regional Structure implication

• MTN Group approved Telecommunication/ICT Network Standards and Practices

• Global technology trends and advancements

• Diverse Cultural ...