Drive exceptional customer journeys as a Customer Experience Specialist. Be the welcoming first contact in showrooms, inspiring excitement about electric vehicles while delivering outstanding service.
In this pivotal role, you'll guide customers from their initial visit to vehicle delivery, acting as a brand ambassador. With over a year of customer service or sales experience, you'll engage guests in meaningful conversations to personalize their journey. Your passion for innovative transportation solutions and attention to detail will ensure that every customer feels valued and informed.
Key Responsibilities: • Engage walk-in guests with warmth and professionalism • Build personalized customer profiles through meaningful conversations • Curate tailored product experiences, including demo drives • Conduct engaging vehicle delivery orientations for new owners • Support sales pipeline by scheduling test drives