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Engagement Management Specialist

Hospitality Full Benefits Career Growth
Company

Scotiabank

Location

Toronto, Canada

Posted

March 23, 2026

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About This Opportunity

Is this role right for you?

In this role, you will:
  • Work in close collaboration with SED solutions engineering and delivery teams.

  • Understand, translate and articulate SED strategies and roadmaps to multiple stakeholders including executives and the technical teams.

  • Build and nurture strategic client relationships through deep understanding of the business line’s needs and ensure SED’s strategic alignment.

  • Provide communication/alerts regarding degraded or missed service levels as a part of the problem management escalation process.

  • Pro-actively communicate any IT issues and upgrades to your stakeholders. 

  • Partner with the broader security teams to ensure flawless and speedy deliverables to the clients.

    • Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

  • Strong interpersonal skills coupled with an aptitude to achieving technical understa...