Enhance IT support as an Endpoint Management Engineer with Systematix in Toronto. Focus on identity management, automation, and operational support in a modern enterprise.
As an IT Solutions Support Engineer, you will play a pivotal role in evolving support mechanisms by embedding automation and self-service capabilities. Collaborating with internal stakeholders is essential to ensure a secure and efficient tech environment that supports business initiatives. Your hands-on expertise will be critical in transforming traditional help desk practices.
Key Responsibilities: • Maintain and support scalable IT solutions • Implement automation workflows and zero-touch deployments • Manage endpoint configurations with Jamf and Intune • Resolve SaaS and infrastructure issues methodically • Foster direct client communication on IT concerns
Requirements: • 3+ years in Technical Support or Desktop Engineering • Strong skills in configuring Identity Providers like Okta • P...