Join a leading IT Services company as an End User Support Specialist, delivering expert technical assistance in Montreal. Bring your Windows 10/11 expertise and troubleshooting skills to the forefront.
This mid-senior level contract role focuses on providing stellar support to end users, leveraging tools like ServiceNow ITSM and MECM. If you're skilled in vulnerability management and enjoy remote desktop support, this position is ideal for you. Your contributions will enhance efficiency while working onsite from Day 1.
Key Responsibilities:
• Manage Windows 10/11 administration tasks
• Utilize ServiceNow ITSM for effective ticket management
• Conduct vulnerability management operations
• Provide remote desktop support for users
• Troubleshoot and resolve technical issues diligently
Requirements:
• Strong background in Windows 10/11 administration
• Experience with MECM/SCCM/MDT/OSD tools
• Proven track record in vulnerability management
• Available t...