End User Services Support
The Weir Group
Monterrey, Mexico
Onsite
Purpose of Role: The End User Services (EUS) Support is a key member of the IT Service Management function and part of a diverse team, both in geography and experience. The Service Management function is responsible for service support in accordance with customer SLAs and delivering colleagues an excellent IT service experience.
As EUS Support you will provide operational day-to-day support for the build and run operations for end user services, including local deskside support, collaboration with internal customers and third-party vendors to deliver service to the Weir business meeting or exceeding agreed service levels.
- Health & Wellbeing: As a global organisation there isn’t one single solution that will enable us to take a proactive approach to our health and wellbeing. We have built a Health and Wellness framework focusing on Culture & Leadership, Safety & Environmental, Mental Wellbeing, Physica...