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Employee Relations Manager (Xico)

Hospitality Full Benefits Career Growth
Company

Link-Worldwide

Location

valle de chalco, Mexico

Posted

June 10, 2026

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About This Opportunity

Employee Relations Manager The Employee Relations Manager will support the Director and lead the Employee Relations team, driving performance, policy compliance, and continuous improvement across regions. Responsibilities Support the Director in driving the team's key accountabilities, including performance improvement, policy management, and leveraging data analysis & reporting to provide actionable insights. Lead and mentor a team of Employee Relations Advisors, ensuring consistency in case management and effective execution of processes across regions. Oversee the intake process managed by the Advisors, ensuring cases are escalated appropriately and assigned to Senior Advisors as needed. Provide day‑to‑day direction to Senior Advisors, ensuring balanced caseloads and supporting the resolution of complex investigations. Handle escalated and high‑risk employee relations cases, providing guidance to ensure fair and timely resolutions. Lead projects focused on Employee Relations process...