Develop a high-performance team through employee development, performance management, coaching, succession planning and team effectiveness
Ensure a high level of operational success by consistently reviewing and improving current processes
Drive cross-selling and delivery of service, selling and product knowledge training
Build and nurture a constructive working relationship with insurance program partners and clients
Manage program renewals, including negotiating rates and acceptance of renewal terms, proposing coverage changes and developing retention strategies for at-risk accounts
Collaborate with your Director and management across various teams to set strategies and implement operational plans
Analyze key retention and sales reports to identify trends, measure productivity, and adapt tactical plans