Join our team to manage collections and customer accounts effectively. Enjoy a supportive work environment with growth opportunities.

Tasks

• Handle collections and conduct credit checks for new clients.
• Maintain customer accounts and resolve complaints professionally.
• Communicate with customers and offices in German and French.

Skills

• Experience in customer support and collections is required.
• Proficient in Excel for data analysis and reporting.
• Strong communication skills in both German and French.

Your Tasks:

• You take on a central role in handling dunning and debt collection cases and conduct credit checks for new customers.
• You manage customer accounts, verify customer data, and handle customer complaints professionally and solution-oriented.
• In your position, you communicate in writing and by phone with our customers as well ...