Full-time, rotating position in a 24/7/365 environment.
We are currently looking for an Emergency Communications Specialist - Level 2 at our Calgary base in the Emergency Link Centre.
Key Responsibilities
Respond to requests from first responders, dispatch professionals and physicians in support of critical care processes for critically ill and injured patients
Follow established protocols to ensure each call is handled effectively and efficiently
Accurately and efficiently input information into a multi-screen computer system in real time
Utilize dispatch technology, including computer‑aided dispatch software (CAD), mapping tools, telephones and radios
Maintain discretion and confidentiality of information
Qualifications & Requirements
Excellent communication skills with a professional phone manner