Job Description

Our leading retail client is looking for an Onsite eCommerce Marketplace Operations Specialist to join their team. The Marketplace Operations Specialist will manage relationships with third-party sellers on a growing eCommerce platform. In this role, you will drive performance by monitoring seller metrics, resolving operational challenges, and collaborating cross-functionally to deliver a best-in-class customer experience.

This will be a 5 month contract + extension and fully on site at the Mississauga office.Key Responsibilities:

Build and maintain strong relationships with Marketplace sellers, acting as a trusted operations partner.

Monitor and manage seller performance against key KPIs to ensure high service standards.

Coordinate and conduct regular seller performance reviews.

Act as a primary escalation point for customer issues related to seller orders, leveraging relationsh...