Lead innovative CRM initiatives as a Technical Solution Architect specializing in Microsoft Dynamics 365 at IBM Consulting. Your role will involve architecture design and presales leadership for effective client implementations.
This position requires proficiency in Dynamics 365 Customer Engagement and a strong technical background to oversee the implementation process. Collaborate with various teams on presales activities and guide the development teams in delivering high-quality CRM solutions. Your expertise will shape the success of client projects across different industries.
Key Responsibilities: • Lead architecture design for Dynamics 365 CRM implementations • Participate in presales discussions and solution development • Design scalable and secure CRM solutions • Collaborate on integration strategies using Power Platform • Provide technical guidance and oversight to teams