Elevate your career with PolyAI as a Forward Deployed AI Engineer in Toronto, Canada. Drive innovation in customer service using state-of-the-art voice technology solutions.
In your role as a Forward Deployed AI Engineer, you will implement AI-driven systems that facilitate extraordinary customer interactions. With 2-5 years of experience in client engagement, your collaborative skills will be essential for understanding unique customer needs and delivering exceptional results. Ideal candidates are proactive and have a robust technical foundation in AI and related fields, enabling them to thrive at the intersection of tech and customer success.
Key Responsibilities: • Hands-on development of conversational AI solutions • Manage client communications and resolve technical issues • Partner with product teams and manage project delivery • Recognize platform constraints and propose innovative solutions • Deliver customized AI experiences tailored to client needs